Blog


Client Install: Line of Business software server for a retail client

This week we installed an onsite server for one of our retail clients. They are growing from strength to strength and are looking to accelerate their sales and service even further through the use of some Line of Business software.

The specific software they have chosen requires a local server rather than a cloud based solution,  whilst requiring an onsite server for businesses is not as common as it once was thanks to more and more cloud based applications including Microsoft 365, there are still instances like our clients' situation where it is required.


Tech Tips: Mail Merge in Microsoft Word: A Step-by-Step Guide to creating emails and letters

Microsoft Word's Mail Merge feature offers the ability to prepare both emails or letters, allowing you to create documents that are both personalised and produced en masse.  It is a simple and straightforward method to send communications out without the need for a third party application or subscription.

In this guide we will walk you through how to create a mail merge document in Microsoft Word that you can them email through Outlook, or simply print out and send.


Boost Your Business Efficiency: Top Browser Extensions for Microsoft Edge

Browser extensions can greatly enhance productivity and efficiency by adding functionality to web browsers, helping users automate tasks, manage passwords, and organise workflows more effectively. Read about some great browser extensions for Microsoft Edge that can help improve your day.


Client Install: 3CX VoIP Phone System for a Conveyancing firm

This week we went live with a new 3CX VoIP telephone system for a Brisbane based conveyancing firm. With a mix of handset and headsets and work from home integration, our client was thrilled with the result. Find out how we did it in our latest blog.


Client Install: Boosting Retail with Remote Desktop Server refresh

One of our long term retail clients reached out to us early last Saturday morning as their server had unexpectedly stopped working, as bad luck would have it , this occurred right before their business Saturday trading, so it was imperative to get things up and running again quickly for them as they utilised the server as a Remote Desktop (RDP) to run the Point of Sale (POS) system, which their 5 staff access. Read about how we helped them get back online in our latest blog.


Strengthen Your Business Defenses with Managed Detection and Response (MDR)

With cybercriminals constantly evolving their tactics, traditional antivirus solutions might not be enough to keep your valuable data safe. This is where Managed Detection and Response (MDR) comes into play, offering a proactive approach to cybersecurity that every business should consider.


Stop your emails being rejected by Microsoft 365 and Google

The increasing rise in digital threats has prompted Microsoft 365 and Google to introduce stricter authentication protocols. These protocols are not just about enhancing security—they're about protecting your business from the loss of customer trust and potential revenue.  Find out how you can ensure your business emails meet these new requirements in our blog.


Tech Tips: Using Microsoft 365 Copilot

Copilot is all about enhancing productivity and creativity in your business tasks  and best of all it is just a prompt away!

But how can you make the most of it? This blog has you covered,  here are key insights to help you navigate and leverage Copilot’s powerful features effectively.


Client Install: Server for a 10 user accounting practice

The challenge was clear: replace an outdated system with a robust, scalable solution designed for longevity, reliability and performance. Find out how we did it in our latest blog.