Client Install: Law firm relocation made easy with zero disruption
See how we relocated a Brisbane law firm’s office over a single weekend—complete with 5G backup to keep them connected without downtime.
Tech Tips: 5 Microsoft Excel Tips Every Business User Should Know
Boost your productivity in Excel with five simple tips. From shortcuts to smarter formatting, these tricks will make everyday spreadsheets easier to manage and faster to use.
The end of Windows 10 support is near - are you ready?
Microsoft is ending Windows 10 support in October 2025. For small businesses, this brings real risks around cybersecurity, compliance, and productivity. Find out why upgrading to Windows 11 now is the smart, secure move for your organisation.
The top 5 features of Roboform Password Manager for Business
Stronger security doesn’t have to be complicated. With RoboForm, your business gets safer logins, integrated MFA, and less time wasted on forgotten passwords. Learn how it helps small businesses stay productive and protected.
Client Install: Email Migration from Crazy Domains to Microsoft 365
Frustrated by outages and hidden costs with Crazy Domains, our law firm client made the move to a full Microsoft 365 tenancy — unlocking better security, control, and seamless integration with their business systems. Here’s how we made it happen.
Another TP-Link Certification for FortiTech
We’ve completed TP-Link’s OCNA Routing & Switching certification — boosting our expertise to design, secure, and support business networks with confidence and proven skills. Find out all about what it covered in our blog.
Which is the best Multifactor Authentication (MFA) tool?
In this blog, we break down what to look for in an MFA tool, highlight four popular options — Microsoft Authenticator, Google Authenticator, Authy, and RoboForm — and share the pros and cons of each.
Tech Tips: Sharing files in SharePoint
In this blog, we’ll walk you through the different ways you can share files and folders in SharePoint, how to manage permissions, and what you need to know to keep your information secure. Whether you’re new to SharePoint or just want a refresher on best practices, this guide will help you make the most of your file sharing options — both within your business and with trusted external contacts.
Client Install: 3CX for an Ipswich law firm
Last week we went live with a new 3CX VoIP telephone system for an Ipswich based law firm. Our client had been having significant issues with their existing phone system through another supplier who was based overseas, which frequent outages and was unable to be used by staff working from home, they were also in the process of moving to a transcription service for their phone calls to integrate with their practice software. They were referred to FortiTech by an existing client, and we were more than happy to help.
Using AI to generate greetings for 3CX phone systems
When a potential customer calls your business, the first voice they hear sets the tone. It might be a voicemail message or an interactive voice response (IVR) system – either way, it matters. But crafting that perfect message can be time-consuming, and let’s face it, not everyone’s cut out for voiceover work. That’s where AI can come to the rescue.
David speaks: Cyber Security Training for a Brisbane Conveyancing Firm
David has once again been delivering Cyber Security Awareness Training, this time it was for one of our Brisbane based Conveyancing clients, David visited them onsite to conduct a hybrid training session from their boardroom with 4 of the team joining via Zoom.
Tech Tips: The basics of using 3CX
Just started using 3CX or need a quick refresher? This easy-to-follow guide breaks down the most common call functions—like transfers, conferencing, parking, and voicemail—plus tips for using Yealink phones and understanding BLF. Perfect for anyone who wants to get the most out of their VoIP system without the tech jargon.
Client Install: Seamless Office Move for a Brisbane CBD Legal Services Firm
After helping this client with their office relocation back in 2022, we were excited to be called in again to support their growing team's move to a new Brisbane office. With more staff, more equipment, and a tight timeframe, they needed everything relocated, reinstalled, and fully operational with minimal disruption. Our team handled the entire technology setup—from computers and phones to networking and Wi-Fi—ensuring a smooth transition and a fresh start on day one. Find out how we did it in our latest blog.
Pinch Payments: The Easy Way to Automate Payments in Xero, MYOB & QuickBooks
Tired of chasing late payments? Pinch Payments automates invoice payments in Xero, MYOB, and QuickBooks. Get paid faster with secure, PCI-DSS compliant transactions. Find out more about this Brisbane based business in our latest blog.
Tech Tips: The Top 6 Features of Microsoft Edge
Is Microsoft Edge better than Google Chrome? Well, with these top 6 features, it definitely gives some food for thought. Dive into our latest blog to learn about 6 great features of Microsoft Edge that you could use in your business.
MFA Explained: A Simple Way to Boost Your Business Cybersecurity
Passwords alone aren’t enough to protect your business. That’s why multifactor authentication (MFA) is one of the easiest and most effective ways to secure your accounts and reduce the risk of cyberattacks. In this blog, we explain what MFA is, how it works, and why it’s especially important for small businesses in Australia—along with practical examples and tool recommendations.
David Speaks: Cyber Security Awareness Training for Brisbane Transport company
This week David led a cyber security training session for the staff of a Brisbane based transport company.
Client Install: Migration from GoDaddy to Microsoft 365
GoDaddy is often a convenient starting point for small businesses due to its bundled offerings and simple setup. However, for growing businesses, GoDaddy’s version of Microsoft services quickly becomes restrictive. Find out how we helped a new law firm find their freedom, and security, in Microsoft 365 direct.