Blog


Client Install: Business Management Software server for a retail client

This week we installed an onsite server for one of our retail clients. They are growing from strength to strength and are looking to accelerate their sales even further through the use of some Business Management Software.

The specific software they have chosen requires a local server rather than a cloud based solution,  whilst requiring an onsite server for businesses is not as common as it once was thanks to more and more cloud based applications including Microsoft 365, there are still instances like our clients' situation where it is required.


Tech Tips: Mail Merge in Microsoft Word: A Step-by-Step Guide to creating emails and letters

Microsoft Word's Mail Merge feature offers the ability to prepare both emails or letters, allowing you to create documents that are both personalised and produced en masse.  It is a simple and straightforward method to send communications out without the need for a third party application or subscription.

In this guide we will walk you through how to create a mail merge document in Microsoft Word that you can them email through Outlook, or simply print out and send.


Boost Your Business Efficiency: Top Browser Extensions for Microsoft Edge and Chrome

Browser extensions can greatly enhance productivity and efficiency by adding functionality to web browsers, helping users automate tasks, manage passwords, and organise workflows more effectively. Read about some great browser extensions for both Edge and Chrome that can help improve your day.


Client Install: 3CX VoIP Phone System for a Conveyancing firm

This week we went live with a new 3CX VoIP telephone system for a Brisbane based conveyancing firm. With a mix of handset and headsets and work from home integration, our client was thrilled with the result. Find out how we did it in our latest blog.


Client Install: Boosting Retail with Remote Desktop Server refresh

One of our long term retail clients reached out to us early last Saturday morning as their server had unexpectedly stopped working, as bad luck would have it , this occurred right before their business Saturday trading, so it was imperative to get things up and running again quickly for them as they utilised the server as a Remote Desktop (RDP) to run the Point of Sale (POS) system, which their 5 staff access. Read about how we helped them get back online in our latest blog.


Strengthen Your Business Defenses with Managed Detection and Response (MDR)

With cybercriminals constantly evolving their tactics, traditional antivirus solutions might not be enough to keep your valuable data safe. This is where Managed Detection and Response (MDR) comes into play, offering a proactive approach to cybersecurity that every business should consider.


Stop your emails being rejected by Microsoft 365 and Google

The increasing rise in digital threats has prompted Microsoft 365 and Google to introduce stricter authentication protocols. These protocols are not just about enhancing security—they're about protecting your business from the loss of customer trust and potential revenue.  Find out how you can ensure your business emails meet these new requirements in our blog.


Tech Tips: Using Microsoft 365 Copilot

Copilot is all about enhancing productivity and creativity in your business tasks  and best of all it is just a prompt away!

But how can you make the most of it? This blog has you covered,  here are key insights to help you navigate and leverage Copilot’s powerful features effectively.


Client Install: Server for a 10 user accounting practice

The challenge was clear: replace an outdated system with a robust, scalable solution designed for longevity, reliability and performance. Find out how we did it in our latest blog.


Tech Tips: Setting up Linktree for your business

Did you know that Linktree can be a powerful tool for businesses looking to streamline their online presence and direct traffic effectively? Essentially can be a central link to all of your social media profiles, website’s, even payment platforms.  In this blog we will outline the key benefits and features of Linktree that can help increase your business exposure online and also provide a quick guide on how to setup a basic free profile, before you delve into the many paid options.


What is Microsoft Copilot?

The introduction of Microsoft 365 Copilot represents a watershed moment in workplace productivity. This groundbreaking tool, which harnesses the power of advanced artificial intelligence (think ChatGPT but on steroids), is set to redefine the way businesses operate, offering unprecedented levels of assistance in daily tasks and decision-making processes.


Client install: Remote Installation of 3CX VoIP Phone System for a Law Firm

Recently, our team had the opportunity to enhance the communication capabilities of a Queensland law firm. This progressive firm, with a team of 17 legal professionals, was looking to streamline their communication processes as part of an office move and wanted a flexible solution that also meant they weren't tied to one of the big telecomms providers. Find out how we helped them in our latest blog.


Tech Tips: Microsoft PowerPoint

Microsoft PowerPoint 365 is an indispensable tool in today’s digital world, used widely for creating engaging and informative presentations. This blog aims to provide you with a comprehensive set of tips, shortcuts, and insights to harness the full potential of PowerPoint 365. Get ready to transform your slides from mundane to magnificent!


David speaks: Cyber security awareness training

If you are one of our clients on our Maintenance and Security plans we provide you with 1 free cyber security awareness training session a year. This is exactly what happened for one of our longest held clients towards the end of 2023 when they arranged their annual session. Find out how it went in our latest blog.


Client Install: CodeTwo automatic email signatures for Microsoft 365

We recently implemented CodeTwo automatic email signatures for an accounting client on the Sunshine Coast just in time for their newly created signature to announce their holiday closure dates. Find out more about the project in our latest blog.


Our top blog posts of 2023

As we wave goodbye to 2023, it's time to reflect on the year gone by in the world of IT and cyber security.  In this weeks blog, let's take a look at our top 5 most viewed blog posts of 2023.


Client Install: CCTV & Wi-Fi

This was a bit of a different CCTV & Wi-Fi install for one of our clients in the transport industry, they were looking to add more cameras and recording storage to an existing system and boost the Wi-Fi coverage out to their workshop. Typically, we would be called upon to install new CCTV systems from scratch, but our client wanted to stick with their existing system and expand its capabilities, which we were happy to accommodate. Find out what we did in our latest blog.


What is Wi-Fi 7 and is it worth the upgrade?

The upcoming release of Wi-Fi 7 promises a significant step forward in wireless communication. Especially for the business sector, where fast, reliable, and secure connections are non-negotiable.


Windows 12 is coming

No official announcement has been made, but it looks like the next version of Windows operating system, expected to be named Windows 12 is set to launch in the second quarter of 2024. Whilst we eagerly await Microsoft's official announcement we have put together our thoughts on what might be to come.  


Tech Tips: Harnessing the Power of Microsoft To Do - Business Productivity Unleashed

Microsoft To Do is more than just a task management tool; it's a powerful ally in streamlining our workdays. Whether you're a seasoned user or just dipping your toes into its features, our guide promises insights that can transform the way you tackle your to-do list. 


Tech Tips: 5 ways to improve your workflow with Microsoft Outlook

Microsoft Outlook 365, a robust email and scheduling application that is widely used by businesses around the world. With its array of features, Outlook 365 can significantly streamline your workflow, making it easier to stay organised and get more done.


Cyber Security Awareness Training

For businesses, the risk of a cyber attack is ever present, given the vast amount of sensitive data they handle daily and that is exactly why one of our new clients went searching on Google for "Cyber Training Ipswich QLD" and ended up giving us a call.


David Speaks: Sunshine Coast AAT Discussion Group

David was invited to present a webinar this week for the Institute of Public Accountants (IPA) Sunshine Coast AAT Discussion Group for Bookkeepers. 


What is Email Antispam and how can it help your business?

Are you a small business owner, constantly wrestling with a tidal wave of junk emails clogging up your inbox? You're not alone. Email spam has evolved into a major headache for businesses across Australia. But there's a solution: email antispam, find out what it is and how it can help your business in our latest blog.


Client Install: CCTV for a small business

Do you own a small business and need a reliable security system that keeps you connected to your workplace anytime, anywhere? We've just wrapped up an exciting CCTV installation project for a small business, read out latest blog to find out how it went.


David Speaks: IPA BAS Agent Discussion Group Webinar

Our very own Cybersecurity Advisor, David, had the privilege of presenting an enlightening webinar recently for the Institute of Public Accountants (IPA) AAT Brisbane and Gold Coast Discussion Group Meeting.


Tech Tips: The top 7 ways to boost your productivity with Microsoft Office 365

Get ready to kick those frustrating inefficiencies to the curb and unlock the full potential of your Microsoft 365 Office suite with our top seven productivity-boosting Tech Tips.